DrActiv logo Advanced patient booking, engagement & analytics
For private healthcare & wellbeing practices in the UK

Advanced patient booking, engagement & analytics platform

A customisable integration layer for growing healthcare practices — patients and clinic staff book and manage appointments online, across products, clinics, clinicians and booking rules.

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Live today with one of the UK's largest private healthcare groups — processing thousands of appointments every month.
Practice staff member taking a patient call at the clinic reception
The platform

One platform for every new appointment

DrActiv is a holistic, customisable booking platform for growing healthcare and wellbeing practices who have outgrown standard SaaS capabilities. Patients and clinic staff book and manage appointments online across products, clinics, clinicians and booking rules — supporting both direct-to-consumer and B2B business streams.

1

Multi-product

Many service lines, a number of booking flows

2

Multi-clinic

Manage different location settings

3

Multi-clinician

Availability look-up across teams and individuals

4

Multi-rules

Complex booking logic variations, automated

The challenge for growing practices

Digitalising the patient journey is harder than it should be

Growing practices hit the same walls — disconnected tools, rigid software and rising costs that hold the business back.

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Fragmented systems

Multiple disconnected tools for booking and managing appointments

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Little customisation

Off-the-shelf software can't accommodate how your practice actually works

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Critical dependencies

Getting locked into major vendors with limited support and slow fixes

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Data in silos

Information scattered across formats and databases — or simply missing

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No clear insight

Hard to measure performance or analyse commercial and customer trends

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Cost creep

Per-feature add-ons and third-party fees that quietly build up

The DrActiv solution

Your integration middle layer

Booking flows, data and insights in one place.

Conversion-focused UX
  • Patient experience designed and tested to convert
  • Flexible flows for many patient preferences
  • Built on first-hand industry knowledge
  • Quick to set up, configure and run
An ownable platform
  • Customisable to your exact requirements
  • Integrates with your booking & practice systems
  • API interoperability cuts critical dependencies
  • Transparent, reasonable costs
  • UK-based support
AI-supported analytics
  • Data warehouse holds all commercial data
  • Lead acquisition through to patient invoices, traceable
  • BI dashboards configured by specialists
  • AI tools surface insight from large / unstructured data
Receptionist helping a patient manage her appointment on a tablet at the practice front desk
What it means for your business

Outcomes our customers see

When booking, data and support live in one place.

Higher conversion

Customisable conversion-optimised UX with further CRO headroom

Greater marginality

Automating booking of complex appointments lifts sales and margin

Lower admin cost

Less manual workload, improved staff productivity, reduced 3rd-party fees

Full traceability

Comprehensive commercial data, end to end, in one database

Request a Demo
Why DrActiv is different

Built for practices that have outgrown one‑size‑fits‑all SaaS tools

Optimised for 500–50,000 appointment bookings per month.

Scalability & ownership

Deploy per client or as a SaaS instance. Fully brandable, white-labellable customer and admin portals — your products, settings, logos, URLs and styles.

Full data ownership

You control all data layers, logs and backups, with fully traceable booking journeys. Ideal for enterprises wary of SaaS limitations.

Deeper integration

Native API hooks sync clinician availability and practice management patient record systems — where basic booking tools rely on manual steps or aren't supported at all.

Enterprise-grade tech

Decoupled microservices and cloud-native Azure scaling — auto-scaling for demand spikes, geo-redundant backups, GDPR-ready security.

Proven, and built for you

Delivering results in a demanding enterprise environment today

Live in production
1,000sappointments processed every month

1 of the UK's largestprivate healthcare groups uses DrActiv

Who it's for

Tier 1
~40 clinicians3,000+ appointments / month
Tier 2
20+ clinicians1,000+ appointments / month

Archetypical customers: major private healthcare providers and larger SMEs — private GP, physio, nursing and veterinary groups and practices.

Contact us

Let's get your practice booking smarter

Book a tailored demo and see DrActiv configured around your clinics, clinicians and booking rules.

  • A walkthrough built around your service lines
  • Honest advice on integration with your current systems
  • Transparent pricing — no per-feature surprises

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